Director, AI-Driven Workforce & Platform Strategy (Remote)

Carrier; Florida; Hybrid; USD 175,000 - 349,000; Full time

Benefits offered by this job

Health Benefits

Retirement Plan

Paid Vacation

Parental Leave

Job summary

Carrier Global Corporation is seeking a Director of Integrated Workforce Solutions to design and scale workforce architecture across Workday, ServiceNow, Microsoft ecosystems, and emerging AI platforms. You will define product visions, build multi-year roadmaps, and secure ROI-driven outcomes for enterprise HR initiatives.

The role emphasizes strategic partnership with HR and IT, executive-level influence, and delivering measurable improvements in employee experiences through innovative

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, HR, Business, or related field.
• 10+ years in HR/Workforce Tech, Enterprise Applications, Product Management, or Solution Architecture.
• 5+ years of leadership or enterprise-digital transformation experience.

Responsibilities

• Design and scale end-to-end workforce architecture across Workday, ServiceNow, Microsoft, and AI platforms.
• Lead AI-enabled workforce tools, automation, and productivity-enhancing solutions.
• Develop business cases and ROI metrics to justify technology investments.

Skills

Strategic Leadership

AI/ML Experience

Workday

ServiceNow

Microsoft 365

Education

Bachelor's degree in IS/CS/HR/Business

Tools

Workday

ServiceNow

Power Platform

Job description

Carrier Global Corporation is seeking a Director of Integrated Workforce Solutions to design and scale workforce architecture across Workday, ServiceNow, Microsoft ecosystems, and emerging AI platforms. You will define product visions, build multi-year roadmaps, and secure ROI-driven outcomes for enterprise HR initiatives.

The role emphasizes strategic partnership with HR and IT, executive-level influence, and delivering measurable improvements in employee experiences through innovative