Director, AI-Driven Sales Product Platform

Gartner; Fort Myers (FL); On-site; USD 120,000 - 167,000; Full time

Job summary

Gartner seeks a Director, Product within Global Sales & Services Technology to own the roadmap for a suite of sales tools, partnering with IT to execute the vision and improve efficiency across Seller activities. You will influence leaders, prioritize features, and ensure ROI through data-driven insights.

The role emphasizes AI-led transformation, account team collaboration, and delivering high-quality products for clients and prospects throughout their journey.

Qualifications

• 12+ years of experience across sales, business operations, technology or analytics; ideally 2+ years in sales or supporting Sales & Service processes.
• Team leadership experience, ideally managing teams of software product-service owners.
• Knowledge and experience with AI GTM and tools.
• Strong time management skills to prioritize high-impact tasks.
• Collaborate with NCVI partners to drive partnerships and align with strategy.
• Knowledge of Sales processes, Customer 360, CRM systems (e.g., Salesforce), and sales metrics.
• Excellent problem-solving with data-driven insights.
• Strong communication and presentation skills with both technical and non-technical audiences.
• Experience with data visualization tools such as Power BI, Tableau, etc.
• Experience with Salesforce Reports, Dashboards, and CRM Analytics is preferred.

Responsibilities

• Take full ownership of the future roadmap, planning, development, and execution of products supporting client-facing activities for Sales & Service.
• Partner with the technology team to improve the development lifecycle and ensure business requirements are met for key initiatives.
• Manage maintenance and enhancements of current product platforms while planning for future vision.
• Understand processes, data, and systems with Team NCVI and prioritize product development for greatest customer impact.
• Evolve technology, tools, and content leveraging customer insights to simplify the user experience and improve collaboration.
• Demonstrate understanding of AI tools and technology products influencing product direction.

Skills

Product management

Team leadership

AI/ML awareness

Stakeholder collaboration

Problem solving

Communication skills

Sales process knowledge

CRM analytics

Tools

Power BI

Tableau

Salesforce

Job description

Gartner seeks a Director, Product within Global Sales & Services Technology to own the roadmap for a suite of sales tools, partnering with IT to execute the vision and improve efficiency across Seller activities. You will influence leaders, prioritize features, and ensure ROI through data-driven insights.

The role emphasizes AI-led transformation, account team collaboration, and delivering high-quality products for clients and prospects throughout their journey.