Direct Support Professional

Icm Inc; Hope (AR); On-site; USD 26,000 - 36,000; Full time

Job summary

ICM Inc. in Hope, AR is seeking compassionate Home Health Aides to support customers with daily living activities, transportation coordination, and companionship. You will document shift activities and monitor safety, ensuring high-quality, person-centered care.

Applicants should be reliable, maintain HIPAA standards, and follow SOPs while promoting dignity and independence for clients in their homes.

Qualifications

• Understand and comply with HIPAA regulations.
• Maintain a clean and orderly work environment.
• Prompt and regular attendance.
• Adhere to ICM policies and SOPs.

Responsibilities

• Assist customers with daily activities (bathing, meals, dressing, grooming, medications).
• Provide or arrange transportation and companionship.
• Monitor safety and surroundings; observe condition and equipment.
• Provide daily written updates of shift activities using an online platform.
• Perform other duties as assigned.

Skills

Compassionate care

Communication skills

Problem solving

Interpersonal skills

Attention to detail

Adaptability

Education

High school diploma or equivalent

Job description

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroomfunctions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community
• Provide written daily updates of each shift’s activities using an online platform
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
• Perform other duties as assigned
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic

General Requirements for All ICM Employees

• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Must have a high school diploma or equivalent (some positions require additional education)
• Maintains prompt and regular attendance

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.