Direct Care & Behavioral Support Technician (Daytime)

Citizensbehavioralhealth; Raleigh (NC); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

Training & development

CPR certification

First aid certification

Job summary

Citizens Behavioral Health is seeking compassionate Behavioral Technicians to provide direct support and supervision to clients in PHP and IOP settings. The role emphasizes safety, teamwork, and recovery-focused care throughout the treatment day.

You will assist therapists, support coping skills and emotional regulation activities, and help maintain a positive therapeutic environment while documenting observations and participating in staff trainings.

Qualifications

• High School Diploma or GED required.
• Associate’s Degree or coursework in Psychology, Social Work, Human Services, Education, or related field preferred.
• Experience with children, adolescents, adults, or behavioral health services preferred.
• Strong communication, observation, and interpersonal skills.
• Ability to stay calm and professional in challenging situations.
• Teamwork with multidisciplinary staff.

Responsibilities

• Provide supervision and support to clients throughout program activities.
• Monitor client behavior, emotional well-being, and participation.
• Report concerns to clinical staff and assist with crisis prevention.
• Assist therapists during group sessions and treatment activities.
• Document observations and maintain safe, organized spaces.
• Support program operations and communication with staff.

Skills

Strong communication

Observation

Interpersonal skills

Teamwork

Compassionate care

Calm under pressure

Education

Associate’s degree or coursework in Psychology/Social Work/Human Services

Tools

CPR

First Aid

CNA

Job description

Citizens Behavioral Health is seeking compassionate Behavioral Technicians to provide direct support and supervision to clients in PHP and IOP settings. The role emphasizes safety, teamwork, and recovery-focused care throughout the treatment day.

You will assist therapists, support coping skills and emotional regulation activities, and help maintain a positive therapeutic environment while documenting observations and participating in staff trainings.