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Cogency Global; Helena (MT); On-site; USD 24,000 - 40,000; Full time

Job summary

Cogency Global is seeking a detail-oriented professional with corporate and customer service experience to join our in-office team in Helena, MT. You will perform PACER-based searches, analyze federal court records, and report findings clearly to ensure accuracy and timely delivery.

The role emphasizes analytical thinking, meticulous attention to detail, and efficient workload management with 24-hour turnaround expectations.

Qualifications

• Strong analytical and detail-oriented skills.
• Ability to manage workload efficiently by navigating PACER, meeting productivity standards, and adhering to 24-hour turnaround times.
• Proficiency in following procedures and internal tools for data entry and reporting.

Responsibilities

• Perform searches using PACER and analyze federal court records to identify reportable cases, while ensuring accurate interpretation and reporting.
• Deliver high-quality, accurate results by reporting findings clearly and consistently while meeting accuracy, quality, and turnaround time requirements.
• Proactively resolve issues and improve processes by identifying discrepancies, collaborating with team members and partners, and recommending workflow enhancements.

Skills

Analytical thinking

Attention to detail

Time management

PACER proficiency

Tools

PACER

Job description

We’re seeking a motivated professional with corporate and customer service experience to join our collaborative, family-oriented team. If you’re detail-driven, tech-savvy, and thrive in a supportive environment, we’d love to hear from you.

Responsibilites

• Perform searches using PACER and analyze federal court records to identify reportable cases, while ensuring accurate interpretation and reporting.
• Deliver high-quality, accurate results by reporting findings clearly and consistently while meeting accuracy, quality, and turnaround time requirements.
• Proactively resolve issues and improve processes by identifying discrepancies, collaborating with team members and partners, and recommending workflow enhancements.

Requirements

• Strong analytical and detail-oriented skills to accurately interpret search results, identify discrepancies, and document findings clearly.
• Ability to manage workload efficiently by navigating PACER, meeting productivity standards (25.00+ LPH), and adhering to 24-hour turnaround times.
• Proficiency in following procedures and systems while maintaining compliance with state and Cogency-specific requirements and using internal tools for data entry and reporting.

Additional Information

Job Type: In-Office, M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range:$40K