Dining Services Team Lead

Thompson Hospitality; Petersburg (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Thompson Hospitality is seeking a Supervisor for Virginia State University’s dining facility in Petersburg, VA. You will lead front-of-house operations, supervise staff, handle daily tasks, and ensure exceptional dining experiences for students and guests.

You’ll train new team members, optimize service standards, manage scheduling and inventory, and enforce safety and university policies to maintain a safe, efficient, and welcoming dining environment.

Qualifications

• Proven supervisory experience in food service, showcasing leadership, team management, and organizational skills.
• Strong interpersonal and communication abilities to enhance the dining experience for staff and customers.
• Proficiency in dining facility operations, including food prep, service standards, inventory management, and compliance with health and safety regulations.
• Aptitude for problem-solving, decision-making, and maintaining smooth operations.
• Adaptability in managing staff and operations within a fast-paced dining environment.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and providing guidance for smooth operations and service quality.
• Train and instruct staff on customer service, complaint resolution, and maintaining customer satisfaction.
• Manage daily operations, including scheduling, inventory, and waste reduction to optimize efficiency and control costs.
• Conduct training for new and current employees on safety, service protocols, and job-specific tasks.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Skills

Supervisory experience

Customer service

Team leadership

Operations management

Communication skills

Job description

Thompson Hospitality is seeking a Supervisor for Virginia State University’s dining facility in Petersburg, VA. You will lead front-of-house operations, supervise staff, handle daily tasks, and ensure exceptional dining experiences for students and guests.

You’ll train new team members, optimize service standards, manage scheduling and inventory, and enforce safety and university policies to maintain a safe, efficient, and welcoming dining environment.