Campus Dining Lead: Service & Team Operations

Thompson Hospitality Corp.; Petersburg (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Virginia State University in Petersburg, VA is seeking a Supervisor for its campus dining facility. You will lead front-of-house operations, oversee staff, manage daily tasks, handle customer inquiries, and drive performance to deliver exceptional dining experiences.

The role includes staff training, collaboration to improve dining efficiency, and ensuring adherence to food safety and university policies. Join our team as a key part of the university's dining services.

Qualifications

• Proven supervisory experience in food service with leadership and team management.
• Strong interpersonal and communication abilities to enhance dining experiences.
• Proficiency in dining facility operations including service standards, inventory, and safety compliance.

Responsibilities

• Supervise and coordinate dining facility staff, assigning tasks and guiding operations.
• Train staff on customer service, complaint handling, and maintaining satisfaction.
• Manage daily operations including scheduling, inventory, and cost control to improve efficiency.
• Conduct training for new and current employees on safety and service protocols.
• Ensure compliance with food safety, health, and university policies for a safe dining environment.

Skills

Supervisory experience

Interpersonal skills

Dining facility operations

Problem solving

Adaptability

Job description

Virginia State University in Petersburg, VA is seeking a Supervisor for its campus dining facility. You will lead front-of-house operations, oversee staff, manage daily tasks, handle customer inquiries, and drive performance to deliver exceptional dining experiences.

The role includes staff training, collaboration to improve dining efficiency, and ensuring adherence to food safety and university policies. Join our team as a key part of the university's dining services.