Dining Services Manager - Lead Team, Drive Service & Profit

Aramark; Indiana (PA); On-site; USD 52,000 - 66,000; Full time

Job summary

Aramark is seeking a Retail Food Service Manager for IUP Dining in Indiana, PA. You will lead dining operations, oversee menu execution, and drive customer satisfaction while managing costs and staff.

You'll coach the team, ensure safety and sanitation, coordinate daily briefings, and collaborate with the Food Service Director to meet client and company targets. This role requires at least one year in a management role, strong interpersonal skills, and the ability to stand for long periods.

Qualifications

• Requires at least 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills and customer service orientation.
• Ability to maintain client and customer rapport for mutually beneficial relationships.
• Ability to demonstrate excellent customer service using Aramark's service model.
• Ability to work effectively with other departments to deliver a unified food service experience.

Responsibilities

• Use coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees; plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.
• Identify client needs and communicate operational progress.
• Deliver client and company financial targets.
• Adopt Aramark processes and educate teams on margins to improve profitability.
• Bring value through efficient operations, cost controls, and profit management.
• Supervise team regarding production, quality and control.
• Lead the front of the house of the dining operation in conjunction with the Food Service Director.

Skills

Strong interpersonal skills

Customer service excellence

Coaching and development

Client rapport

Team leadership

Cross-functional collaboration

Standing for long periods

Education

Bachelor's degree or equivalent experience

Job description

Aramark is seeking a Retail Food Service Manager for IUP Dining in Indiana, PA. You will lead dining operations, oversee menu execution, and drive customer satisfaction while managing costs and staff.

You'll coach the team, ensure safety and sanitation, coordinate daily briefings, and collaborate with the Food Service Director to meet client and company targets. This role requires at least one year in a management role, strong interpersonal skills, and the ability to stand for long periods.