Dining Services Leader: Create Memorable Guest Experiences

Unidine; Wilmington (NC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Employee Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Unidine in Wilmington, NC is seeking a Dining Services Manager to lead a team in the main dining room and special functions. You will work with chefs and management to deliver high-quality service and seasonal menus, while ensuring smooth daily operations.

The role involves managing guest relations, budgeting, and coordinating with marketing and culinary teams to introduce new programs. A minimum of two years supervisory food service experience is required, with ServSafe and a hospitality

Qualifications

• 2 years of food service supervisory or lead experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.

Responsibilities

• Oversees dining services operations of a small to medium volume location.
• Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.
• Assists with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.
• Communicates with the culinary department to ensure the food programs reflect the vision of the company.
• Performs other duties as assigned.

Skills

Food service supervision

Waited table and catering

Hospitality knowledge

MS Office proficiency

Education

Associate’s degree (preferred)

ServSafe Certification (preferred)

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Unidine in Wilmington, NC is seeking a Dining Services Manager to lead a team in the main dining room and special functions. You will work with chefs and management to deliver high-quality service and seasonal menus, while ensuring smooth daily operations.

The role involves managing guest relations, budgeting, and coordinating with marketing and culinary teams to introduce new programs. A minimum of two years supervisory food service experience is required, with ServSafe and a hospitality