Dining Services Manager: Lead Exceptional Guest Experience

Compass Group USA; Lake Forest (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Unidine is seeking a Dining Services Manager in Lake Forest, IL, to lead a team of food service professionals and oversee the main dining room and special functions. You will work to integrate dining operations with the facility plan, manage client relations, and support marketing-driven culinary programs.

You will collaborate with chefs and management to maintain high food quality, monitor sanitation, and assist in quarterly client reporting.

Qualifications

• 2 years of food service management experience.
• Experience in various dining environments (restaurants, hotels, corporate dining, education, healthcare).
• Proficiency in communicating both written and verbal.
• ServSafe certification preferred.

Responsibilities

• Oversees dining services operations of a medium to large volume location.
• Interacts with customers and resolves complaints in a friendly, service-oriented manner.
• Assists with budgeting and profit-and-loss for the account.
• Collaborates with Chef and management to create menus and ensure top quality food.
• Supports roll-out of new culinary programs with marketing and culinary teams.
• Prepares quarterly client reports and contributes to sales growth through food quality innovations.
• Ensures food programs align with company vision and maintains sanitation and infection control.

Skills

Food service management

Communication

Budgeting

Microsoft Office

Sanitation knowledge

Education

Associate degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Unidine is seeking a Dining Services Manager in Lake Forest, IL, to lead a team of food service professionals and oversee the main dining room and special functions. You will work to integrate dining operations with the facility plan, manage client relations, and support marketing-driven culinary programs.

You will collaborate with chefs and management to maintain high food quality, monitor sanitation, and assist in quarterly client reporting.