Dining Services Manager: Lead Team & Guest Experience

Compass Group USA; Wilmington (NC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Unidine is seeking a Dining Services Manager I to lead a food service team in the main dining room and support special functions. You will help align dining operations with the facility plan and collaborate with interdepartmental teams.

You will oversee small to medium volume dining operations, resolve customer issues, assist with budgeting, partner with the Chef on menus, ensure sanitation and quality, and contribute to quarterly client reports.

Qualifications

• 2 years of food service supervisory or lead experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.

Responsibilities

• Oversees dining services operations of a small to medium volume location.
• Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.
• Assists with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.
• Communicates with the culinary department to ensure the food programs reflect the vision of the company.
• Performs other duties as assigned.

Skills

Food service supervision

Customer service

MS Office

Waitstaff & catering experience

Education

Associate’s degree

Tools

MS Office suite

Job description

Unidine is seeking a Dining Services Manager I to lead a food service team in the main dining room and support special functions. You will help align dining operations with the facility plan and collaborate with interdepartmental teams.

You will oversee small to medium volume dining operations, resolve customer issues, assist with budgeting, partner with the Chef on menus, ensure sanitation and quality, and contribute to quarterly client reports.