Dining Room Supervisor: Lead 15–20 Staff & Guests

Boyne Mountain Resort; Boyne Falls (MI); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Ski passes

Golf passes

Discounts for food, beverages, retail

Job summary

The Dining Room Supervisor at Boyne Mountain Resort assists the Forty Acres Tavern Manager in all aspects of the restaurant, primarily floor management, leading 15–20 staff, training and motivating team members, and maintaining department goals.

This role requires organization, leadership, and a focus on guest satisfaction, with opportunities to coordinate with culinary and other departments for events and daily operations.

Qualifications

• You are at least 18 years old and available to work nights, weekends and holidays.
• You possess a high school diploma or general education degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience
• You have previous supervisory experience preferred
• You have experience with point of sale software and Microsoft products such as Word and Excel preferred
• You possess strong leadership, organizational and guest relation skills; extensive knowledge of all positions in a restaurant setting

Responsibilities

• Assisting with scheduling, daily staffing levels, payroll, inventory, etc.
• Ensuring cleanliness of restaurant, including service stations and banquet areas along with maintaining clean, neat, and well-organized work areas
• Taking appropriate action on any complaint or problem to ensure guest satisfaction
• Working closely with culinary and other departments to properly plan and coordinate banquet events and operation of the restaurant
• Maintaining awareness in relation to accident prevention, safety, and fire prevention
• Ensuring all reports are prepared completely and on time to develop a more informative database for improved management decision‑making and critical evaluation of workplace activities
• Looking for new methods, techniques, equipment, and material that will improve the overall efficiency and/or quality of the restaurant

Skills

Supervisory experience

Leadership

Organizational skills

Guest relations

Staff training & motivation

Education

High school diploma or GED

Tools

Point of sale software

Microsoft Word/Excel

Job description

The Dining Room Supervisor at Boyne Mountain Resort assists the Forty Acres Tavern Manager in all aspects of the restaurant, primarily floor management, leading 15–20 staff, training and motivating team members, and maintaining department goals.

This role requires organization, leadership, and a focus on guest satisfaction, with opportunities to coordinate with culinary and other departments for events and daily operations.