Dining Room Supervisor | Trophy Room Pub & Pizzeria

Boyne Mountain Resort; Boyne Falls (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Boyne Mountain Resort is seeking a Dining Room Supervisor to assist the Trophy Room Manager with floor management and staff leadership in a busy dining room. You will train and motivate a team of 15-20, ensure guest satisfaction, and collaborate with culinary and other departments to coordinate banquet events.

The role requires strong leadership, organization, and knowledge of all restaurant positions. Qualifications include 18+ years old, a high school diploma or GED, and prior supervisory and

Qualifications

• Must be at least 18 years old with ability to work nights, weekends, and holidays.
• High school diploma or GED plus 6 months to 1 year related experience or equivalent.
• Supervisory experience preferred.
• Experience with POS software and Microsoft Word/Excel preferred.

Responsibilities

• Assist with scheduling, staffing, payroll, and inventory.
• Maintain cleanliness and organization of the dining area.
• Resolve guest issues to ensure satisfaction.
• Coordinate with culinary and other departments for banquet events.
• Promote safety and accident prevention; maintain proper reporting for management decisions.
• Seek new methods and tools to improve restaurant efficiency and quality.

Skills

Leadership

Guest relations

Organizational skills

Team training

Education

High School Diploma or GED

Tools

POS software

Microsoft Word

Microsoft Excel

Job description

Overview

As a Dining Room Supervisor you are responsible for assisting the Trophy Room Manager in all aspects of the restaurant, primarily floor management. Supervisor must be able to effectively lead 15-20 staff members in a dining room setting, train and motivate team members, be highly organized, and be able to establish and maintain department goals. Strong leadership, organizational and guest relation skills, and extensive knowledge of all positions in a restaurant required. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! "Work Where You Love To Play!" at Boyne Mountain Resort.

Responsibilities

• Assisting with scheduling, daily staffing levels, payroll, inventory, etc.
• Ensuring cleanliness of restaurant along with maintaining clean, neat, and well-organized work areas
• Taking appropriate action on any complaint or problem to ensure guest satisfaction
• Working closely with culinary and other departments to properly plan and coordinate banquet events and operation of the restaurant
• Maintaining awareness in relation to accident prevention, safety, and fire prevention
• Ensuring all reports are prepared completely and on time to develop a more informative database for improved management decision-making and critical evaluation of workplace activities
• Looking for new methods, techniques, equipment, and material that will improve the overall efficiency and/or quality of the restaurant

Qualifications

• You are at least 18 years old and are available to work nights, weekends and holidays
• You have achieved a high school diploma or general education degree (GED); and possess six months to one year related experience and/or training; or equivalent combination of education and experience
• You have previous supervisory experience preferred
• You have experience with point of sale software and Microsoft products such as Word and Excel preferred