Dining Room Supervisor | Trophy Room Pub & Pizzeria

Sugarloaf Mountain Corporation; Boyne Falls (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Ski passes

Golf passes

Waterpark passes

Discounts for food and beverages

Retail discounts

Daycare discounts

Job summary

Sugarloaf Mountain Corporation, operating at Boyne Mountain Resort in Michigan, seeks a Dining Room Supervisor to support the Trophy Room Manager in floor management and staff leadership.

The role emphasizes training and motivating a 15–20 person team, ensuring guest satisfaction, and coordinating with culinary and other departments for events and daily operations.

Qualifications

• Experience leading a dining room team or similar supervisory role.
• Ability to train and motivate 15–20 staff members.
• Strong guest relations and guest service mindset.

Responsibilities

• Assist with scheduling, daily staffing levels, payroll, and inventory.
• Maintain cleanliness and organization of the restaurant and work areas.
• Address guest complaints promptly to ensure satisfaction.
• Coordinate with culinary and other departments for banquet events and restaurant operations.
• Maintain awareness of safety, accident, and fire prevention measures.
• Prepare reports on workplace activities to aid management decisions.
• Pursue methods or equipment to improve efficiency and quality of the restaurant.

Skills

Leadership

Team management

Guest relations

Organizational skills

Staff training

Education

High school diploma or GED

Tools

POS software

Microsoft Word

Microsoft Excel

Job description

Overview

As a Dining Room Supervisor you are responsible for assisting the Trophy Room Manager in all aspects of the restaurant, primarily floor management. Supervisor must be able to effectively lead 15-20 staff members in a dining room setting, train and motivate team members, be highly organized, and be able to establish and maintain department goals. Strong leadership, organizational and guest relation skills, and extensive knowledge of all positions in a restaurant required. As a Boyne Mountain team member, there are so many awesome perks for you to take advantage of, such as: ski passes, golf passes, waterpark passes, and discounts for food, beverages, retail, daycare, and so much more! To learn more about Boyne Mountain Resort, employment perks, and employee testimonials, click here - Boyne Mountain Employment.

"Work Where You Love To Play!" at Boyne Mountain Resort.

Responsibilities

The Dining Room Supervisor's typical job functions include:

• Assisting with scheduling, daily staffing levels, payroll, inventory, etc.
• Ensuring cleanliness of restaurant along with maintaining clean, neat, and well-organized work areas
• Taking appropriate action on any complaint or problem to ensure guest satisfaction
• Working closely with culinary and other departments to properly plan and coordinate banquet events and operation of the restaurant
• Maintaining awareness in relation to accident prevention, safety, and fire prevention
• Ensuring all reports are prepared completely and on time to develop a more informative database for improved management decision-making and critical evaluation of workplace activities
• Looking for new methods, techniques, equipment, and material that will improve the overall efficiency and/or quality of the restaurant

Qualifications

This position may be for you if:

• You are at least 18 years old and are available to work nights, weekends and holidays
• You have achieved a high school diploma or general education degree (GED); and possess six months to one year related experience and/or training; or equivalent combination of education and experience
• You have previous supervisory experience preferred
• You have experience with point of sale software and Microsoft products such as Word and Excel preferred