Dining Room Steward: Guest Experience Champion

SMGHA Nevada, LLC; United States; On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career growth

Job summary

Palms Casino Resort in the United States seeks a dedicated Busperson to maintain dining areas, assist servers, and ensure guest satisfaction. The role requires strict adherence to health and sanitation standards and teamwork with servers, hostesses, and management.

You will assist with table settings, cleaning, and restocking, while upholding Palms’ commitment to guest experience and safety. Weekend and holiday shifts are possible.

Qualifications

• Must be 21 years or older.
• Must obtain a TAM card.
• Must obtain a Food Handlers Card.
• High school diploma or equivalent.
• May obtain a gaming card.
• One year of experience in a restaurant as a Bus or Food Runner.
• Effective listening abilities with strong judgment skills.
• Knowledge of health, safety and sanitation regulations.
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately.

Responsibilities

• Polish flatware and set up tables with appropriate silverware, glassware, linens, condiments and napkins.
• Clear, clean and sanitize tables and reset with fresh linens, ashtrays, votive candles and glassware.
• Remove dirty dishes and linens; transport to kitchen and dispose of trash properly.
• Coordinate table availability and communicate with servers, hostesses and management to keep tables turning.
• Serve water, coffee and soft drinks and refill as needed.
• Ensure dining room floors are clean and free of debris.
• Perform other duties as requested.

Skills

Customer service

Communication

Interpersonal skills

Health & safety knowledge

Education

High school diploma or equivalent

Job description

Palms Casino Resort in the United States seeks a dedicated Busperson to maintain dining areas, assist servers, and ensure guest satisfaction. The role requires strict adherence to health and sanitation standards and teamwork with servers, hostesses, and management.

You will assist with table settings, cleaning, and restocking, while upholding Palms’ commitment to guest experience and safety. Weekend and holiday shifts are possible.