Busperson - Serrano Vista Cafe - On Call

San Manuel Band of Mission Indians; Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Palms in Las Vegas is seeking a Busperson to maintain the dining room, storerooms, and beverage station in line with cleanliness and stock standards. The role supports servers to ensure guest satisfaction and efficient seating, while preparing and resetting tables for the next guests.

Responsibilities include polishing and setting up dining areas, clearing and sanitizing surfaces, and coordinating with management to maintain smooth table turnover.

Qualifications

• Must have strong guest service orientation.
• Ability to communicate clearly with guests and coworkers.
• Good listening and problem-solving skills.
• Knowledge of health, safety and sanitation basics.
• Willingness to work varied shifts, including weekends and holidays.

Responsibilities

• Maintain dining room, storerooms, beverage station and related areas per cleanliness standards.
• Polish flatware and set up tables with silverware, glassware, linens, and condiments.
• Clear and reset tables with clean linens, candles, glassware and tabletop items.
• Assist servers to ensure smooth guest service and timely seating.
• Manage table turnover by coordinating with hosts and management.
• Serve beverages and keep station tidy and stocked.
• Keep floors clean and free of debris and perform other duties as needed.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Multitasking

Flexibility

Education

High school diploma or equivalent

Job description

The primary responsibility of the Busperson is to maintain the entire restaurant, including the dining room, storerooms, food pick up area, and beverage station according to established cleanliness and stock standards.

Core Job Responsibilities:

• Work with servers to ensure proper guest service

• Polish flatware, set up tables with appropriate silverware, glassware, linen, condiments, accessories and fold napkins.

• Clear, clean, and sanitize booth/chair cushions and tables completely, and reset with clean linens, ashtrays, votive candles, glassware, and any additional tabletop items needed

• Remove dirty dishes, debris, and linens from table and bring to the kitchen for proper washing and disposing of trash in designated receptacles

• Coordinate table availability and constantly communicates with Server, Hostess, and Management to ensure tables are turned efficiently

• Serve water, coffee, and soft drinks, refilling when needed

• Ensure that dining room floors are clean and free of debris

• Perform other job-related duties as requested

Qualifications

• Must be 21 years or older

• Must obtain a TAM card

• Must obtain a Food Handlers Card

• High school diploma or equivalent

• May obtain a gaming card

• One (1) year of experience in a restaurant as a Bus or Food Runner

• Experience working in a similar resort setting

• Effective listening abilities with strong judgment skills

• Knowledge of health, safety and sanitation regulations

• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

• Work varied shifts, to include weekends and holidays

Physical Demands:

• Work is performed in a hotel/resort setting.

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.

• May be exposed to smoke

• The noise level in the work environment is usually moderate to loud.

• Constant contact with executives, department management, employees, and guests.

• Prolonged sitting or standing and mobility.

• Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally

• Eye/hand coordination.

• Use of standard office equipment.

• Ability to distinguish letters, numbers, and symbols

• May be required to work evening, weekends, and holiday shifts.

Equal Opportunity Employer:

Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.

We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!