Dining Room Lead & Guest Experience Coach

Starling; Ponte Vedra Beach (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Starling Ponte Vedra is seeking a Dining Room Supervisor to lead our front-of-house team and ensure exceptional guest service in a rewarding, fast-paced environment.

You will coordinate dining room openings and closings, train servers, manage shifts, and liaise between kitchen and floor while upholding health, safety, and brand standards.

The ideal candidate has at least 2 years in a lead server role in high-volume settings, with strong communication and interpersonal skills.

Formación

• Minimum 2 years of lead server experience in a high-volume setting.
• Proven customer service training experience.

Responsabilidades

• Liaise between kitchen and front of house.
• Assist with recruiting, training and development programs for all staff.
• Organize and supervise Front of the House team member shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Adhere to health, safety, local regulations and brand standards.

Conocimientos

Lead server experience

Customer service training

Descripción del empleo

Starling Ponte Vedra is seeking a Dining Room Supervisor to lead our front-of-house team and ensure exceptional guest service in a rewarding, fast-paced environment.

You will coordinate dining room openings and closings, train servers, manage shifts, and liaise between kitchen and floor while upholding health, safety, and brand standards.

The ideal candidate has at least 2 years in a lead server role in high-volume settings, with strong communication and interpersonal skills.