Lead Server/Dining Room Manager for Assisted Living Facility

Starling; Tallahassee (FL); In loco; USD 21.000 - 34.000; Tempo pieno

Descrizione del lavoro

Starling is seeking a lead server to support The Grove at Canopy's Culinary team in a rewarding, high-volume environment in Florida. You will motivate staff, ensure excellent customer service, and help maintain efficient restaurant operations on-site.

The role involves coordinating between the kitchen and dining room, participating in recruiting and training, and upholding brand standards and safety policies while delivering outstanding guest experiences.

Competenze

• Minimum 2 years of lead server or similar high-volume restaurant experience.
• Experience in customer service training is required.

Mansioni

• Liaise between kitchen and front of house.
• Assist with recruiting, training and development for staff.
• Monitor employee dress code.
• Open/close dining room and ensure servers are trained.
• Attend management and staff meetings.
• Interact with Residents—answer questions, manage reservations and tours.
• Organize and supervise Front of House shifts.
• Evaluate staff performance and provide feedback.
• Ensure compliance with health, safety, brand standards and local policies.

Conoscenze

Lead server experience

Customer service training

Descrizione del lavoro

Starling is looking for a lead server to help our Culinary team shine at The Grove at Canopy. The ideal candidate will help motivate our staff to provide excellent customer service in a rewarding environment, while ensuring efficient restaurant operation.

Essential Duties And Responsibilities

• Excellent communication skills.
• Good interpersonal skills and abilities.
• Become the liaison between the kitchen and the front of the house.
• Assist with recruiting, training and development programs for all staff.
• Monitor employee dress code.
• Perform Dining Room opening and closing duties, and ensure all servers are trained to perform.
• Attend management and staff meetings.
• Interact with Residents by answering questions, solving problems, overseeing services, taking reservations and introducing him or herself to prospective Residents on tours.
• Undertake special projects as requested.
• Respond efficiently and accurately to Resident complaints.
• Organize and supervise Front of the House team member shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Skills

• Proven work experience as a lead server or similar role in high volume atmosphere for a minimum of 2 years.
• Proven customer service training experience.

Experience

• Management: 1 year (Required)
• Restaurant or Hospitality industry: 2 years (Preferred)

FL Clearinghouse | Florida Agency for Health Care Administration