Dining Operations Lead — Training & Service Excellence

Kennesaw State University; Kennesaw (GA); On-site; USD 25,000 - 26,000; Full time

Job summary

Kennesaw State University is seeking a Lead Dining Operations Associate for the Stingers location in Marietta, GA. This role supports supervisors with daily tasks, oversees service flow, and ensures health and sanitation compliance, while developing employees.

Requirements include a high school diploma and at least 1 year of dining experience; ServSafe certification and a degree are preferred. This is a full-time position with competitive benefits.

Qualifications

• High School diploma or equivalent is required.
• One year of dining related experience is required.
• ServSafe Food Handler Certification is preferred.
• An undergraduate or advanced degree in a related field is preferred.
• Previous lead or supervisor experience in a retail, food service or restaurant location is preferred.

Responsibilities

• Assist supervisor with oversight of assigned staff and execution of work.
• Train assigned employees according to policies and procedures.
• Ensure staff are trained in brand, unit or station standards.
• Assist with opening and closing procedures.
• Maintain inventory and order supplies in line with health codes and standards.
• Oversee position and break rotations.
• Ensure compliance with health and food safety codes.
• Maintain cleanliness of the building, location, and stations.
• Cross-train across locations to support operations.
• May serve food from assigned station or location.

Skills

Customer service

Interpersonal skills

Communication

Time management

Problem solving

Teamwork

Organization

Presentation skills

Microsoft Office

Education

High School diploma or equivalent

Undergraduate or advanced degree

Tools

Microsoft Office

Job description

Kennesaw State University is seeking a Lead Dining Operations Associate for the Stingers location in Marietta, GA. This role supports supervisors with daily tasks, oversees service flow, and ensures health and sanitation compliance, while developing employees.

Requirements include a high school diploma and at least 1 year of dining experience; ServSafe certification and a degree are preferred. This is a full-time position with competitive benefits.