Dining Concierge & Workplace Experience Lead

Jones Lang LaSalle (JLL); United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical Benefits

Paid parental leave

Job summary

Jones Lang LaSalle (JLL) in Cincinnati, OH, seeks a Workplace Experience Associate to elevate dining and hospitality services within our facilities. You will act as the primary liaison between occupants, culinary vendors, and facility teams to ensure seamless service delivery and memorable workplace experiences.

The role combines operational facility management with a focus on dining experiences, requiring 2–3 years of relevant experience and a strong customer-service orientation in a fast-paced

Qualifications

• Bachelor’s degree in Hospitality Management, Facility Management, Business Administration, or related field.
• Minimum 2–3 years of experience in facility management, hospitality services, or corporate dining.
• Proficient in Microsoft Office Suite and workplace management software.

Responsibilities

• Manage onsite dining facilities and vendor relationships to ensure high hospitality standards.
• Analyze service data and drive continuous improvement.
• Coordinate daily operations, inspections, and maintenance for dining services.
• Support budget management and cost control for dining operations.

Skills

Vendor Management

Service Optimization

Data Analysis

Food Safety Regulations

Microsoft Office Suite

Workplace Management Software

Customer Service

Interpersonal Skills

Organizational Skills

Multitasking

Detail-oriented

Team Collaboration

Facility Management

Hospitality Services

Corporate Dining

Professional Certifications

FMP Certification

Certified Hospitality Manager

Sustainable Food Service Practices

Education

Bachelor’s degree in Hospitality Management

Tools

Microsoft Office Suite

Workplace Management Software

Job description

Jones Lang LaSalle (JLL) in Cincinnati, OH, seeks a Workplace Experience Associate to elevate dining and hospitality services within our facilities. You will act as the primary liaison between occupants, culinary vendors, and facility teams to ensure seamless service delivery and memorable workplace experiences.

The role combines operational facility management with a focus on dining experiences, requiring 2–3 years of relevant experience and a strong customer-service orientation in a fast-paced