Digital Workplace Engineer II: AI Adoption & Training

Ben E. Keith; Fort Worth, Northern (TX, KY); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Short and Long Term Disability

401K with matching contribution

Employee Assistance Program

Wellness Program

Educational Assistance Program

Paid Vacation and Holidays

Employee Credit Union

Job summary

Ben E. Keith is seeking a Digital Workplace Engineer II to lead adoption of Microsoft 365, Copilot, and related tools across the enterprise. This role designs engaging training, creates practical resources, and partners with leaders to drive measurable improvements in employee technology usage.

You will help shape how teams collaborate, communicate, and learn, combining engineering, training, and change management to deliver scalable, user-friendly solutions.

Qualifications

• Bachelor's degree in Information Technology, Business, Communications, Education, or a related field, or equivalent experience.
• Five or more years of experience supporting enterprise workplace technologies.
• Hands-on experience with Microsoft 365 technologies, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Copilot, Intune, and Power Platform.
• Experience delivering end-user training and technology enablement programs.
• Strong written, verbal, presentation, facilitation, and interpersonal skills.
• Ability to explain technical concepts to non-technical audiences.
• Experience leading projects and collaborating across multiple teams.

Responsibilities

• Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, and Power Platform solutions.
• Design and deliver instructor-led, virtual, and on-demand training for employees with varying technical skill levels.
• Create practical learning resources, including job aids, videos, tutorials, and knowledge articles.
• Develop communication and change strategies that support technology launches and enhancements.
• Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience.
• Analyze adoption, engagement, and training metrics to measure impact and recommend improvements.
• Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives.
• Collaborate with IT, HR, Corporate Communications, and business teams to advance digital transformation.

Skills

Microsoft 365

Copilot

Training delivery

Change management

Stakeholder management

Presentation skills

Communication

Education

Bachelor's degree in IT/Business/Communications or related field

Tools

SharePoint Online

OneDrive

Power Platform

Intune

Teams

Job description

Ben E. Keith is seeking a Digital Workplace Engineer II to lead adoption of Microsoft 365, Copilot, and related tools across the enterprise. This role designs engaging training, creates practical resources, and partners with leaders to drive measurable improvements in employee technology usage.

You will help shape how teams collaborate, communicate, and learn, combining engineering, training, and change management to deliver scalable, user-friendly solutions.