Digital Workplace Engineer II

OSTTRA Group; Fort Worth (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

401(k) with Company Match + Profit-Sh?

Paid Time Off & Holidays

Wellness, EAP & Educational Assistance

Job summary

Ben E. Keith Company is seeking a Digital Workplace Engineer II to drive enterprise technology adoption, training, and change management across the organization.

You will design and deliver learning programs for Microsoft 365, Copilot, Teams, SharePoint, and Power Platform, while partnering with leaders to improve the employee technology experience. You will blend engineering, training, and communications to make technology approachable, track adoption metrics, and support ongoing digital

Qualifications

• Bachelor's degree in Information Technology, Business, Communications, Education, or related field, or equivalent experience.
• Five+ years of experience supporting enterprise workplace technologies.
• Hands-on experience with Microsoft 365 technologies including Teams, SharePoint Online, OneDrive, Exchange Online, Copilot, Intune, and Power Platform.
• Experience delivering end-user training and technology enablement programs.
• Strong written, verbal, presentation, facilitation, and interpersonal skills.

Responsibilities

• Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, and Power Platform solutions.
• Design and deliver instructor-led, virtual, and on-demand training for employees with varying technical skill levels.
• Create practical learning resources, including job aids, videos, tutorials, and knowledge articles.
• Develop communication and change strategies that support technology launches and enhancements.
• Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience.
• Analyze adoption, engagement, and training metrics to measure impact and recommend improvements.
• Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives.
• Collaborate with IT, HR, Corporate Communications, and business teams to advance digital transformation.
• Explore and apply AI and emerging technologies to transform how training is designed, created, delivered, maintained, and personalized.
• Leverage AI to improve knowledge management and self-service support, including identification of easier information access.

Skills

Communication

Facilitation

Executive presentation

Relationship-building

Stakeholder management

Analytical thinking

Education

Bachelor's degree in IT / related field

Tools

Microsoft 365

Microsoft Copilot

SharePoint

Teams

OneDrive

Intune

Power Platform

Job description

At Ben E. Keith Company, our legacy is strong—and our future is even stronger.

For more than a century, we’ve been leaders in fine food and premium beverage distribution, known for delivering excellence and building lasting partnerships. Today, our Food Division spans multiple states, and our Beverage Division brings top beverage brands to communities across Texas.

But what truly sets us apart is our commitment to people. We invest in our employees, empower growth, and create opportunities to make an impact—because when our people succeed, so do our customers and our business. Since 1906, that’s been our promise.

Digital Workplace Engineer II

Who We Are

Transform the Employee Experience Through Technology

For more than 120 years, Ben E. Keith has served customers and communities as one of the nation’s leading distributors of foodservice products and premium beverages. Our success is built on exceptional people, strong relationships, and a commitment to service and innovation. Our Digital Workplace team uses Microsoft 365, Microsoft Copilot, and other modern technologies to create a connected, productive employee experience and help thousands of employees work smarter.

Why This Opportunity Stands Out

This highly visible role is for a relationship builder, storyteller, trainer, and technology advocate. You will combine technical expertise with energy, curiosity, creativity, and personality to make technology approachable, engaging, and useful. If you enjoy presenting, leading workshops, helping others learn, and bringing your authentic self to work, you will fit right in.

• Help lead Microsoft Copilot and AI adoption across the enterprise
• Shape how employees use technology, collaborate, and learn
• Combine engineering, training, communications, and change leadership
• Partner with business leaders on high-impact, enterprise-wide initiatives
• Join a stable, growing company with meaningful career opportunities
• Work with a collaborative team that values ideas, celebrates success, and enjoys having fun

What You’ll Do

As a Digital Workplace Engineer II, you will:

• Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, and Power Platform solutions
• Design and deliver instructor-led, virtual, and on-demand training for employees with varying technical skill levels
• Create practical learning resources, including job aids, videos, tutorials, and knowledge articles
• Develop communication and change strategies that support technology launches and enhancements
• Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience
• Analyze adoption, engagement, and training metrics to measure impact and recommend improvements
• Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives
• Collaborate with IT, HR, Corporate Communications, and business teams to advance digital transformation

• Explore and apply AI and emerging technologies to transform how training is designed, created, delivered, maintained, and personalized, with a focus on making learning more scalable, engaging, and effective.
• Leverage AI to improve knowledge management and self-service support, including identifying opportunities to make information easier for employees to find, understand, and apply.
• Continuously evaluate how AI can improve employee adoption, reinforce learning, and help employees build confidence and proficiency with new technologies.

What You Bring

Required Qualifications

• Bachelor’s degree in Information Technology, Business, Communications, Education, or a related field, or equivalent experience
• Five or more years of experience supporting enterprise workplace technologies
• Hands‑on experience with Microsoft 365 technologies, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Copilot, Intune, and Power Platform
• Experience delivering end‑user training and technology enablement programs
• Strong written, verbal, presentation, facilitation, and interpersonal skills
• Ability to explain technical concepts to non‑technical audiences
• Experience leading projects and collaborating across multiple teams

Preferred Qualifications

• Microsoft certifications related to Microsoft 365, Modern Work, Copilot, Teams, or SharePoint
• Experience with instructional design, adult learning, or multimedia learning content
• Experience supporting organizational change management initiatives
• Experience developing adoption metrics, reporting, and analytics
• Experience supporting AI, automation, or digital transformation programs

Key Skills

• Communication, facilitation, and executive presentation
• Relationship‑building and stakeholder management
• Customer focus and a passion for helping others succeed
• Creativity in technology adoption and employee engagement
• Analytical thinking, sound judgment, and problem‑solving
• Collaboration, adaptability, and accountability

Our Company Culture

At Ben E. Keith, culture is more than a set of values. It is how we work together, support one another, and serve our customers every day.

• People First: We foster respect, trust, inclusion, and collaboration.
• One Team: We work toward shared goals, support one another, and celebrate success together.
• Ownership: We take accountability for results and follow through on commitments.
• Continuous Improvement: We embrace innovation, constructive feedback, and lifelong learning.
• Growth: We invest in employee development and career advancement.
• Personality: We value authentic human connections and encourage employees to bring their ideas, energy, and unique talents to work.

We are committed to creating an environment where employees feel valued, supported, and empowered to make a meaningful impact.

What It's Like To Work Here

When you join Ben E. Keith, you can expect:

• A collaborative, energetic team that genuinely enjoys working together
• Opportunities to work with Microsoft Copilot, AI, and the Microsoft 365 platform
• Leaders who encourage innovation, creativity, and professional growth
• Meaningful work that directly affects employee productivity and engagement
• Freedom to bring your personality, communication style, and unique talents to your work
• A workplace where relationship‑building is as important as technical expertise

We work hard, support one another, and make time to have fun while delivering results together.

Grow With Us

We are committed to helping employees build rewarding careers. Whether you want to deepen your technical expertise, become a subject matter expert in AI and collaboration technologies, expand your leadership capabilities, or pursue a new career path, we provide the training, mentorship, and support to help you grow.

Join our team and help shape the future of work at Ben E. Keith.

Equal Opportunity Employer

Ben E. Keith Company is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where employees and applicants are treated with dignity and respect and have equal access to employment opportunities. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

We offer employees the opportunity to make a meaningful impact in collaborative, results‑driven environments supported by competitive benefits, including:

• Medical, Dental, Vision & Life Insurance
• 401(k) with Company Match + 100% Company-Paid Profit Sharing
• Paid Time Off & Holidays
• Wellness, EAP & Educational Assistance

At Ben E. Keith, we value a diverse and inclusive workforce where different perspectives drive better decisions and innovation. We are an Equal Employment Opportunity and Aff…