Digital Signature CSM: Enterprise Growth & Renewal

Salesforce; Austin (TX); On-site; USD 133,400 - 233,700; Full time

Benefits offered by this job

Time off programs

Medical, dental, vision benefits

Employee stock purchasing program

Job summary

An innovative tech company is seeking a Customer Success Manager, Digital to enhance client experiences and drive successful outcomes. This role requires building and maintaining strong relationships with customers while ensuring they maximize their investments in Salesforce technology. The ideal candidate will have significant experience in technical customer success, exceptional communication skills, and a proven ability to navigate complex corporate environments.

Qualifications

• Minimum of 8 years work experience in Technical Customer Success, SaaS platform use or project leadership.
• Exceptional communication and presentation skills.
• Ability to explain complex technical concepts in business-friendly terms.

Responsibilities

• Serve as a single point of customer accountability.
• Cultivate stakeholder relationships with IT and business executive leadership.
• Help customers achieve their business goals on the Salesforce platform.

Skills

Technical Customer Success

Communication

Project Leadership

Job description

An innovative tech company is seeking a Customer Success Manager, Digital to enhance client experiences and drive successful outcomes. This role requires building and maintaining strong relationships with customers while ensuring they maximize their investments in Salesforce technology. The ideal candidate will have significant experience in technical customer success, exceptional communication skills, and a proven ability to navigate complex corporate environments.