Digital Service Agreements Market Lead (Hybrid)

ABB Inc.; Houston (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Parental Leave

401k Savings Plan

Health benefits

Employee discounts

Job summary

ABB is seeking a results-driven professional to lead digital service offerings and service agreements for the Houston market, with 50% travel and a hybrid work model. You will drive marketing and sales activities, ensure high customer satisfaction, and oversee digital strategy across target segments.

This role requires an Associate's degree and 5+ years in Technical Services, IT systems experience, and Process Analytics knowledge. A Bachelor's degree and digital sales experience are preferred.

Qualifications

• Required: Associate's degree in a related field; 5+ years of experience in Technical Services; IT Systems experience; Process Analytics systems knowledge.
• Preferred: Bachelor's Degree in a related field; Marketing/sales experience with digital services; Web application experience.

Responsibilities

• Creates end-user acceptance and specification offering for service agreement with digital offerings; drives and implements marketing and sales activities for the assigned market segments; ensures customer satisfaction and monitors service agreement performance.
• Defines, implements, and reviews service agreement and digital marketing strategies for target segments.
• Ensures achievement of targets by overseeing progress and defining improvement actions as needed.
• Monitors digital market trends and recommends improvements to marketing strategy and plans.
• Visits customers to understand needs and assists sales and channels teams to win business.

Skills

Technical Services experience

IT Systems experience

Process Analytics

Education

Associate's degree

Job description

ABB is seeking a results-driven professional to lead digital service offerings and service agreements for the Houston market, with 50% travel and a hybrid work model. You will drive marketing and sales activities, ensure high customer satisfaction, and oversee digital strategy across target segments.

This role requires an Associate's degree and 5+ years in Technical Services, IT systems experience, and Process Analytics knowledge. A Bachelor's degree and digital sales experience are preferred.