Revenue Operations Leader: AI-Driven GTM & Growth

Commerce; Austin, Northern (TX, KY); Hybrid; USD 147,000 - 215,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Equity

Job summary

Commerce is seeking a Senior Revenue Operations leader to own and optimize the end-to-end revenue functions across Sales, Partners, and Customer Success in a hybrid Austin-based role.

You will drive pipeline health, forecasting accuracy, and territory planning while partnering with Finance and Analytics to deliver data-driven insights and scalable processes. Expect exposure to AI-enabled tools and a career-focused, collaborative team culture.

Qualifications

• 6+ years of experience in sales operations, customer operations, revenue operations, business operations, strategy, or a related role in a SaaS or technology environment.
• 3+ years of people management experience, preferably leading senior individual contributors or managers.
• Strong analytical skills with hands-on experience in financial modeling, Excel/Sheets, and BI tools (Looker, Tableau, or similar).
• Experienced in leveraging AI tools to solve reporting needs and building agents to perform repetitive tasks.
• Deep understanding of the full revenue lifecycle, including pipeline management, forecasting, territory and quota planning, onboarding, retention, expansion, and services delivery.
• Experience working with GTM Systems (Salesforce preferred; Gainsight or similar a plus).
• Proven ability to scale sales and customer-facing teams through process, systems, and data.
• Strong program management skills with the ability to manage multiple initiatives in a fast-paced environment.
• Excellent communicator and stakeholder manager who builds trust across functions.

Responsibilities

• Own the end-to-end Operations function across Sales, Partner and Customer Success and act as the operational partner to leadership for pipeline growth, retention and expansion.
• Define and deliver on annual and quarterly revenue targets with clear execution plans, milestones and success metrics.
• Own pipeline management processes and cadence, ensure hygiene and stage-gate discipline, and drive forecast accuracy in partnership with sales leadership.
• Lead territory/account planning with Sales and Finance to ensure equitable coverage and alignment to growth targets.
• Define and own core KPIs, build executive dashboards, and surface risks and opportunities through data-driven insights.
• Collaborate with Analytics, Business Systems and Data Solutions to ensure data accuracy and reliable reporting.
• Orchestrate AI-human collaboration in the sales process and optimize AI sales intelligence tools and automation.
• Drive standardization of sales and customer processes, playbooks, and operating cadences.
• Partner with Finance on forecasting, capacity planning, and compensation alignment for Sales and Customer Success.

Skills

Sales operations

People leadership

Financial modeling

BI tools

AI in reporting

GTM systems

Forecasting

Program management

Communication

Tools

Salesforce

Gainsight

Looker

Tableau

Job description

Commerce is seeking a Senior Revenue Operations leader to own and optimize the end-to-end revenue functions across Sales, Partners, and Customer Success in a hybrid Austin-based role.

You will drive pipeline health, forecasting accuracy, and territory planning while partnering with Finance and Analytics to deliver data-driven insights and scalable processes. Expect exposure to AI-enabled tools and a career-focused, collaborative team culture.