Digital Printing Press Field Technician (On-Site)

HP; Iowa; Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

HP is seeking a Field Service Technician specializing in HP Indigo Digital Printing Presses. You will be the face of HP at customer sites, delivering on-site service, diagnostics, and repairs, traveling from a home base in the greater South Carolina area to ensure printing solutions run flawlessly.

The role requires strong mechanical, electrical troubleshooting, knowledge of digital press technology, and the ability to train customers and coordinate with installation projects.

Qualifikationen

• Strong mechanical, electrical, and electronic troubleshooting skills.
• Knowledge of digital printing press technology.
• Excellent communication and problem-solving abilities.
• Ability to work independently and travel to customer sites.

Aufgaben

• Install & Configure: Set up HP Indigo Digital Printing presses, including hardware, software, and network components.
• Maintain & Repair: Perform preventive maintenance and troubleshoot mechanical, electrical, and software issues.
• Customer Training: Educate customers on proper usage, color management, and best practices.
• Project Execution: Follow installation and escalation plans to meet deadlines and quality standards.
• Proactive Support: Use monitoring tools to identify and prevent potential issues before they impact operations.
• Customer Engagement: Provide clear updates, resolve concerns promptly, and maintain high satisfaction levels.

Kenntnisse

HP Indigo knowledge

Printing industry knowledge

Mechanical troubleshooting

Electrical troubleshooting

Computer/networking skills

Valid driver's license

Ausbildung

High School Diploma/GED

Jobbeschreibung

HP is seeking a Field Service Technician specializing in HP Indigo Digital Printing Presses. You will be the face of HP at customer sites, delivering on-site service, diagnostics, and repairs, traveling from a home base in the greater South Carolina area to ensure printing solutions run flawlessly.

The role requires strong mechanical, electrical troubleshooting, knowledge of digital press technology, and the ability to train customers and coordinate with installation projects.