Field Service Engineer - Digital Printing Presses (On-Site Travel)

Hewlett Packard Enterprise

Alpharetta (GA)

On-site

USD 33,000 - 47,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous paid time off and 13 holidays

Job summary

Hewlett Packard Enterprise is seeking a Field Service Engineer specializing in HP Indigo Digital Printing Presses. You will be on-site providing service, diagnostics, and repairs for customers in the greater Georgia area with 75% travel from your home base.

Responsibilities include installation, configuration, preventive maintenance, and customer training on color management and best practices. Strong mechanical, electrical, and software troubleshooting skills are essential for success in this

Qualifications

4–6 years in field service, technical support, or printing press repair.
Excellent communication and problem-solving abilities.
Ability to work independently and under pressure.

Responsibilities

Install and configure HP Indigo presses (hardware, software, network).
Perform preventive maintenance and troubleshoot electrical/mechanical/software issues.
Educate customers on proper usage, color management, and best practices.
Follow installation and escalation plans to meet deadlines and quality standards.
Use monitoring tools to identify and prevent potential issues.
Provide clear updates, resolve concerns, and maintain high customer satisfaction.