Digital Merchandising Project Manager

Staffmark Group; Plano (TX); On-site; USD 90,000 - 121,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off

Job summary

Staffmark Group is seeking a Digital Merchandising Project Manager in Plano, TX to lead ecommerce strategy and on-site experiences. The role focuses on storytelling, category merchandising, and optimizing product discovery while coordinating cross-functional teams to drive revenue and engagement.

The position requires 5+ years in digital product operations, strong CMS/PIM knowledge, and proficiency with Jira/Confluence.

Qualifications

• 5+ years of experience in ecommerce digital product operations or digital experience management.
• Strong knowledge of CMS, PIM, product catalog management, search, taxonomy and digital merchandising platforms.
• Fluent in Jira, Confluence, or equivalent project management systems.
• Experience partnering with product, engineering, UX, analytics and marketing teams.
• Excellent project management, communication and stakeholder management skills.

Responsibilities

• Build compelling product storytelling and merchandising frameworks.
• Develop category merchandising strategies aligned to revenue, traffic, and customer goals.
• Own online experiences across Homepage, Category pages, PDPs, MLPs, Curated Promotional Experiences and beyond.
• Develop and oversee execution of digital merchandising strategies supporting key drive period moments.
• Lead campaign planning for major commercial events.
• Align loyalty and membership programs across lines of business.
• Coordinate initiatives (coupon, promo code experiences, trade in campaigns, gift with purchase programs, financing, etc.).
• Design and optimize product discovery tools, such as search, filters, and guided selling experiences.
• Continuously refine recommendation algorithms and sort order logic based on customer behavior.
• Enhance category pages and product groupings to improve discoverability and conversion rates.
• Execute On site search, SEO and personalization best practices
• Monitor and report on KPIs
• Translate data into optimization strategies and business opportunities.
• Analyze campaign effectiveness and customer shopping behaviors.
• Drive alignment on project priorities, timelines, risks and dependencies.
• Lead recurring cross-functional meetings, QA reviews and launch readiness reviews.
• Proactively identify risks, and develop mitigation plans to ensure successful delivery of launches.
• Partner with marketing, product, UX, and analytics teams to align merchandising initiatives with broader business goals.
• Lead cross-functional projects to implement new merchandising features and enhancements.

Skills

Ecommerce ops

CMS/PIM

PM tools

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Job Title: Digital Merchandising Project Manager

Location: Plano, TX

Pay Rate: 76.14

Staffmark Workforce Solutions offers this exciting contract opportunity with a global leader in electronics, mobile devices and appliances located in Plano, TX

Digital Merchandising Project Manager

Top Skills

• 5+ years' experience in ecommerce digital product operations or digital experience management
• Strong knowledge of CMS, PIM, product catalog management, search, taxonomy and digital merchandising platforms
• Fluent in JIRA, Confluence, or equivalent project management systems

Position Description

Responsibilities

Digital Merchandising Strategy:

• Build compelling product storytelling and merchandising frameworks
• Develop category merchandising strategies aligned to revenue, traffic, and customer goals.
• Own online experiences across Homepage, Category pages, PDPs, MLPs, Curated Promotional Experiences and beyond

Promotional & Campaign Management:

• Develop and oversee execution of digital merchandising strategies supporting key drive period moments
• Lead campaign planning for major commercial events. (Black Friday, Prime-like experiences, Labor Day and other commerce holidays)
• Align loyalty and membership programs across lines of business
• Bundle and attach campaigns
• Coordinate initiatives (coupon, promo code experiences, trade in campaigns, gift with purchase programs, financing, etc.)

Customer Journey Optimization:

• Design and optimize product discovery tools, such as search, filters, and guided selling experiences.
• Continuously refine recommendation algorithms and sort order logic based on customer behavior and business priorities.
• Enhance category pages and product groupings to improve discoverability and conversion rates.
• Execute On site search, SEO and personalization best practices

Performance Management & Analytics:

• Monitor and report on KPIs
• Click through rates, Bounce, Site Engagement, AOV, Attach, CVR, Campaign Revenue, Etc.
• Translate data into optimization strategies and business opportunities.
• Analyze campaign effectiveness and customer shopping behaviors.
• Support executive reporting and performance awareness
• Utilize data on promotional lift vs operational difficulties to drive efficiencies

Cross Functional Leadership:

• Drive alignment on project priorities, timelines, risks and dependencies
• Lead recurring cross-functional meetings, QA reviews and launch readiness reviews
• Proactively identify risks, and develop mitigation plans to ensure successful delivery of launches
• Partner with marketing, product, UX, and analytics teams to align merchandising initiatives with broader business goals.
• Lead cross-functional projects to implement new merchandising features and enhancements.
• Serve as the primary point of contact for merchandising-related inquiries and decisions.

Operational Excellence:

• Develop standardized processes for digital merchandising workflows.
• Drive efficiency improvements through automation, documentation, and scalable workflows.
• Create playbooks and best practices for digital merchandising execution.

Qualifications:

• Bachelor's degree or better in Marketing, Business, operations or related field
• 5+ years' experience in ecommerce digital product operations or digital experience management
• Experience partnering with product, engineering, UX, analytics and marketing teams
• Strong knowledge of CMS, PIM, product catalog management, search, taxonomy and digital merchandising platforms
• Proven ability to manage multiple complex initiatives in a fast-paced environment
• Excellent project management, communication and stakeholder management skills.
• Strong analytical and problem-solving capabilities with experience using data to drive decisions
• Fluent in Microsoft Word, Excel, and PowerPoint
• Fluent in JIRA, Confluence, or equivalent project management systems
• Must be organized and highly detail oriented
• Ability to use and adopt AI tooling

Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K and Paid Time Off plus more!

Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off, + more!

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.