Digital Homebuyer Concierge: Lead-to-Appointment Expert

D.R. Horton; Martinez (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(K)

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and O"n

Multiple Voluntary and Company-proveds

Job summary

D.R. Horton, Inc. is seeking an Online Sales Concierge in Martinez, GA to convert internet leads into onsite traffic and sales. The role requires handling online inquiries, live chat, and phone interactions to schedule appointments with Sales Representatives.

Ideal candidates will have a high school diploma or GED and 1–3 years of related experience, with strong communication and organizational skills. Medical and 401(k) benefits accompany a comprehensive compensation package.

Qualifications

• High school diploma or GED required; 1–3 years related experience preferred.
• Excellent interpersonal, written and verbal communication skills.
• Proven ability to work well in a team and manage multiple tasks.

Responsibilities

• Manage all incoming internet leads from company website and outsourced partners.
• Provide a positive experience via online chat, email, or phone.
• Convert qualified leads into onsite appointments with Sales Representatives.
• Enter and update information in the customer management database.
• Generate monthly sales and marketing performance reports.
• Maintain knowledge of communities, products, plans and amenities.
• Prospect and develop new opportunities through calls and emails.
• Travel may be required for trainings.

Skills

Interpersonal skills

Written communication

Verbal communication

Teamwork

Detail orientation

Organizational skills

Follow-through

Education

High school diploma or GED

1-3 years related experience

Tools

MS Office

Email

Job description

D.R. Horton, Inc. is seeking an Online Sales Concierge in Martinez, GA to convert internet leads into onsite traffic and sales. The role requires handling online inquiries, live chat, and phone interactions to schedule appointments with Sales Representatives.

Ideal candidates will have a high school diploma or GED and 1–3 years of related experience, with strong communication and organizational skills. Medical and 401(k) benefits accompany a comprehensive compensation package.