Online Sales Concierge

D. R. Horton; Atlanta (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Employee Stock Purchase Plan

Flex Spending Accounts

Life & Disability Insurance

Vacation, Sick, Personal Time and Company Holidays

Job summary

A leading homebuilding company in Atlanta is seeking an enthusiastic Online Sales Concierge. The ideal candidate will manage internet leads, convert them into onsite appointments, and provide exceptional customer service. With 1-3 years of experience, strong interpersonal skills, and proficiency in MS Office, this role is perfect for a detail-oriented team player. The company offers competitive benefits, including medical, dental, and a stock purchase plan. Join a thriving organization that builds futures for its employees.

Qualifications

• 1 to 3 years of related experience and/or training.
• Ability to manage multiple responsibilities.
• Proficiency in communication and follow-through.

Responsibilities

• Manage incoming internet leads from various sources.
• Convert qualified leads into appointments with sales reps.
• Produce monthly sales and marketing reports.

Skills

Superb interpersonal communication

Written and verbal communication skills

Strong organizational skills

Attention to detail

Ability to work within a team

Proficiency with MS Office

Education

High school diploma or GED

Tools

MS Office

Customer management database

Job description

Job Description - Online Sales Concierge (2600578)

Job Description

Description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales.

Essential Duties and Responsibilities

• Manage all incoming internet leads from company website and outsourced companies
• Ensure a positive experience to all potential customers whether online, live chat or by phone
• Convert qualified leads into office appointments with onsite Sales Representatives
• Enter and update information in a customer management database
• Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities
• Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)
• Generate a monthly analysis of divisional website traffic, hits, source, etc.
• Maintain current knowledge of communities, product, plans and amenities
• Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail
• Coordinate mass mailing lists and the mailing of materials to prospective clients
• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
• Ability to work overtime

Qualifications

Education and/or Experience

• High school diploma or general education degree (GED); and/or one to three years of related experience and/or training
• Superb interpersonal, written and verbal communication skills
• Ability to work well within a team
• Provide attention to detail and manage multiple responsibilities
• Strong organizational and follow-through skills
• Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
• Proficiency with MS Office and email

Preferred Qualifications

• Licensing requirements vary by state

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

• Medical, Dental and Vision
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life & Disability Insurance
• Vacation, Sick, Personal Time and Company Holidays
• Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo