Digital Home Sales Consultant

DRB Homes; Franklin (TN); On-site; USD 35,000 - 52,000; Full time

Job summary

DRB Homes is seeking a results-driven lead follow-up and digital marketing associate to convert internet inquiries into in-person appointments across communities. You will coordinate electronic marketing efforts and ensure information on the website is accurate and up to date.

Responsibilities include responding quickly to inquiries, scheduling visits, sharing lead details with the sales team, and maintaining CRM records.

Qualifications

• Strong communication via email, phone and text with clients and team.
• Professional appearance and punctuality in all interactions.
• Excellent presentation and negotiation skills.
• Well organized with self-direction and accountability.
• Customer service oriented with a friendly demeanor.

Responsibilities

• Meet or exceed monthly conversion targets.
• Provide excellent customer service.
• Respond promptly to inquiries via email, phone, text, and mail.
• Assess lead needs to determine appropriate community and product.
• Schedule appointments for leads at the right community.
• Provide information about communities and surrounding area.
• Share lead details with the sales team for smooth transfer.
• Refer lenders and other resources as needed.
• Communicate appointment details including time, date, location and contact.
• Audit division and community web pages regularly.
• Submit website changes to marketing.
• Demonstrate knowledge of DRB practices and products.
• Oversee electronic marketing efforts, including eblasts.
• Follow up after appointments to determine next steps.
• Support sales team with lead information and feedback.
• Attend and participate in sales meetings.
• Maintain tracking records of leads, appointments and sales results.
• Enter all relevant interactions into CRM.
• Visit communities to stay informed on product and location.

Skills

Communication skills

Punctual

Professional appearance

Excellent presentation

Problem solving

Organized

Customer service oriented

Interpersonal skills

Education

Associate’s degree in Business/Marketing/Sales

Five years of home sales experience

Real estate license where required

Tools

Excel

Outlook

Word

Job description

DRB Homes is seeking a results-driven lead follow-up and digital marketing associate to convert internet inquiries into in-person appointments across communities. You will coordinate electronic marketing efforts and ensure information on the website is accurate and up to date.

Responsibilities include responding quickly to inquiries, scheduling visits, sharing lead details with the sales team, and maintaining CRM records.