Digital-First Relationship Banker II

U.S. Bank; Ketchum (ID); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic term and options

Sick and Safe Leave

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Parental leave

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance. You will identify needs, educate on digital tools, and open accounts with accuracy while collaborating with branch teams to ensure a seamless client experience.

Required to leverage digital-first solutions and maintain knowledge of retail products, procedures, and compliance to support customers on their financial journeys.

Qualifications

• Demonstrated ability to build and foster client relationships through proactive outreach.
• Strong communication and interpersonal skills with customers across channels.
• Knowledge of retail banking products and services and digital tools.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Open new consumer and business accounts; process service requests and credit applications.
• Educate clients on digital products and self-service options to meet financial goals.
• Maintain knowledge of branch policies and support systems to ensure accurate service.

Skills

Relationship building

Proactive outreach

Digital product knowledge

Customer service

Education

High school diploma or equivalent

Tools

Digital banking platforms

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance. You will identify needs, educate on digital tools, and open accounts with accuracy while collaborating with branch teams to ensure a seamless client experience.

Required to leverage digital-first solutions and maintain knowledge of retail products, procedures, and compliance to support customers on their financial journeys.