Digital-First Relationship Banker

U.S. Bank; Springfield (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing tailored banking counsel and promoting digital solutions. You will assess customer needs, educate on products, and open accounts while collaborating with branch teammates for exceptional service.

You will leverage digital tools to enhance the client experience, follow up proactively, and participate in sales campaigns while complying with regulatory standards and policies.

Qualifications

• Ability to build and foster client relationships through proactive outreach and follow up.
• Thorough knowledge of retail banking products and services and digital capabilities.
• Strong communication and interpersonal skills with customers and colleagues.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services; recommend solutions.
• Open new consumer and business accounts; process service requests; submit credit applications.
• Educate clients on digital products and self-service tools; leverage tech to enhance experience.

Skills

Relationship building

Communication skills

Digital banking

Customer service

Sales experience

Education

High school diploma or equivalent

Retail banking experience (4–5 years)

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing tailored banking counsel and promoting digital solutions. You will assess customer needs, educate on products, and open accounts while collaborating with branch teammates for exceptional service.

You will leverage digital tools to enhance the client experience, follow up proactively, and participate in sales campaigns while complying with regulatory standards and policies.