Digital-First Relationship Banker I

Us Bank; West Des Moines (IA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

401(k) retirement plan

Sick leave accruals

Job summary

U.S. Bank in West Des Moines, IA, is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing trusted guidance while promoting digital-first solutions.

You will build relationships, open accounts, and educate clients on deposit and loan products. Responsibilities include proactive outreach, collaborating with branch teams, and advising on digital tools.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Effective communication

Customer service

Digital products knowledge

Education

High school diploma

Job description

U.S. Bank in West Des Moines, IA, is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, providing trusted guidance while promoting digital-first solutions.

You will build relationships, open accounts, and educate clients on deposit and loan products. Responsibilities include proactive outreach, collaborating with branch teams, and advising on digital tools.