Relationship Banker I - Digital-First Banking & Advisor

U.S. Bank; Des Moines, Northern (IA, KY); Hybrid; USD 28,000 - 34,000; Full time

Job summary

U.S. Bank in Des Moines, IA seeks a Relationship Banker I to build strong client relationships through in-person, appointment-based, and virtual interactions. You will assess banking needs, present suitable deposit and loan products, and guide customers toward digital self‑service options.

The role emphasizes excellent service, proactive outreach, and collaboration with branch teams. Sign‑on bonus is offered; eligibility based on policy.

Qualifications

• High school diploma or equivalent.
• Retail banking experience is a plus.
• Strong communication and interpersonal skills.
• Comfort with digital banking tools and self-service options.

Responsibilities

• Engage customers across in-person, appointment, and virtual channels.
• Identify customer needs and recommend deposit/loan products.
• Open new consumer accounts and process basic transactions.
• Educate clients on digital banking features and self-service options.

Skills

Customer service

Relationship building

Communication skills

Digital banking

Education

High school diploma or equivalent

Tools

NMLS familiarity

Job description

U.S. Bank in Des Moines, IA seeks a Relationship Banker I to build strong client relationships through in-person, appointment-based, and virtual interactions. You will assess banking needs, present suitable deposit and loan products, and guide customers toward digital self‑service options.

The role emphasizes excellent service, proactive outreach, and collaboration with branch teams. Sign‑on bonus is offered; eligibility based on policy.