Digital-First Relationship Banker

Us Bank; Council Bluffs (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Job summary

U.S. Bank in Council Bluffs seeks a Relationship Banker to engage clients across channels, build trust, and educate customers on digital banking solutions. The role focuses on identifying financial needs, answering questions, and guiding customers through deposits, loans, and self-service options.

Responsibilities include greeting clients, opening accounts, processing requests, and collaborating with branch teams to ensure an excellent, digital-first customer experience.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong communication and interpersonal skills for client engagement.
• Knowledge of bank policies and consumer banking products.

Responsibilities

• Greet clients and process basic banking transactions, both in person and virtually.
• Open new consumer and business accounts and handle service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to serve clients efficiently.
• Identify client needs and recommend suitable banking solutions.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma

Job description

U.S. Bank in Council Bluffs seeks a Relationship Banker to engage clients across channels, build trust, and educate customers on digital banking solutions. The role focuses on identifying financial needs, answering questions, and guiding customers through deposits, loans, and self-service options.

Responsibilities include greeting clients, opening accounts, processing requests, and collaborating with branch teams to ensure an excellent, digital-first customer experience.