Digital-First Relationship Banker I

U.S. Bank; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Term life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted counsel and tailored solutions.

You will assess banking needs, open accounts, process service requests, and educate clients on everyday deposit and loan products with a digital-first mindset. You'll collaborate with branch teammates to provide an exceptional client experience, navigate policies, and support customers through proactive outreach and follow-up while

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Build relationships with clients through proactive outreach across in-person and digital channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service products and services to meet banking needs.
• Collaborate with branch team members to provide an excellent client experience with accuracy and compliance.

Skills

Relationship-building

Client communication

Bank policy knowledge

Customer service

Digital products

Needs analysis

Product recommendation

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted counsel and tailored solutions.

You will assess banking needs, open accounts, process service requests, and educate clients on everyday deposit and loan products with a digital-first mindset. You'll collaborate with branch teammates to provide an exceptional client experience, navigate policies, and support customers through proactive outreach and follow-up while