Digital-First Relationship Banker I

U.S. Bank; San Jose (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life ins.

Short-term and long-term disability

Pregnancy disability and parental leav

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers across in-person, by appointment, and digital channels. You’ll assess banking needs, explain products, and guide clients toward solutions with a digital-first approach.

Join our team to deliver exceptional service, open new accounts, process transactions, and collaborate with branch colleagues while adhering to regulatory requirements. This role requires working from a U.S. Bank location.

Qualifications

• High school diploma or equivalent is required.
• Typically has less than four years of retail banking experience or relevant training.

Responsibilities

• Engage customers through in-person, appointment, and virtual channels to provide banking counsel.
• Educate clients on deposits, loans, and digital banking products; open accounts and process service requests.
• Identify customer needs and recommend appropriate banking solutions.
• Maintain knowledge of consumer and business products and collaborate with branch teammates.

Skills

Relationship building

Proactive outreach

Client communication

Digital product knowledge

Needs assessment

Cross-team collaboration

Regulatory awareness

Sales-oriented advising

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted relationships with customers across in-person, by appointment, and digital channels. You’ll assess banking needs, explain products, and guide clients toward solutions with a digital-first approach.

Join our team to deliver exceptional service, open new accounts, process transactions, and collaborate with branch colleagues while adhering to regulatory requirements. This role requires working from a U.S. Bank location.