Digital-First Relationship Banker I

U.S. Bank; Hudson (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, educate clients on products, process accounts, and support credit applications with a digital-first approach.

The role emphasizes proactive outreach, strong client relationships, and collaboration with branch teams to provide excellent service. Prior retail banking or related training is typical.

Qualifications

• High school diploma or equivalent is required.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and training.
• Experience with digital banking products is preferred.

Responsibilities

• Builds and maintains client relationships across in-person, appointment, and virtual channels.
• Gathers and processes customer and account information; educates clients on deposit and loan products.
• Opens new consumer and business accounts and processes service requests; supports credit applications.

Skills

Relationship building

Client communication

Banking products knowledge

Digital products familiarity

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, educate clients on products, process accounts, and support credit applications with a digital-first approach.

The role emphasizes proactive outreach, strong client relationships, and collaboration with branch teams to provide excellent service. Prior retail banking or related training is typical.