Digital-First Relationship Banker I

U.S. Bank; Merriam (KS); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

11 paid holidays

Parental leave

401(k) and retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker to engage customers in-person, by appointment, and virtually. You will assess needs, open accounts, and guide clients through digital tools to meet financial goals.

The role emphasizes proactive outreach, strong client relationships, and compliance with banking regulations. A focus on delivering excellent service across channels supports community growth and personal financial success.

Qualifications

• Strong ability to build and foster relationships with clients.
• Excellent customer service and interpersonal skills.
• Experience with digital banking products and self-service tools.

Responsibilities

• Engage clients via multiple channels to provide banking counsel.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital products and services to meet goals.
• Proactively outreach and follow up to understand customers' needs.
• Collaborate with branch team to serve clients accurately.

Skills

Relationship building

Customer service

Communication

Digital literacy

Proactive outreach

Team collaboration

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers in-person, by appointment, and virtually. You will assess needs, open accounts, and guide clients through digital tools to meet financial goals.

The role emphasizes proactive outreach, strong client relationships, and compliance with banking regulations. A focus on delivering excellent service across channels supports community growth and personal financial success.