Digital-First Relationship Banker I

US Bank; Lake Geneva (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Paid holidays

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing guidance on deposits, loans, and digital products.

You will build trusted client relationships, educate on self-service options, and support account openings and service requests with accuracy and care. The role emphasizes a digital-first mindset, strong communication, and proactive client outreach to meet financial goals while partnering with branch colleagues to deliver

Qualifications

• High school diploma or equivalent is required.
• Typically has less than four years of job-related, retail banking experience.
• Experience or familiarity with digital banking services is a plus.

Responsibilities

• Builds relationships with clients across channels to provide banking counsel.
• Educates clients on deposit and loan products and digital services.
• Opens accounts and processes service requests and credit applications.

Skills

Customer service

Relationship building

Communication

Digital banking

Proactive outreach

Education

High school diploma or equivalent

Tools

CRM systems

Digital banking platforms

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, providing guidance on deposits, loans, and digital products.

You will build trusted client relationships, educate on self-service options, and support account openings and service requests with accuracy and care. The role emphasizes a digital-first mindset, strong communication, and proactive client outreach to meet financial goals while partnering with branch colleagues to deliver