Digital-First Relationship Banker

US Bank; Carol Stream (IL); On-site; USD 32,000 - 39,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering tailored financial guidance and educating clients on deposits, loans, and digital services.

The role focuses on proactive outreach, building trusted relationships, and delivering an excellent client experience while leveraging digital banking tools and collaborating with the branch team.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build relationships with clients across in-person, appointment, and digital channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on bank products and digital self-service tools.
• Provide a consistent, high-quality client experience with accuracy and collaboration with branch team members.

Skills

Client relationship building

Proactive outreach

Effective communication

Digital product familiarity

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering tailored financial guidance and educating clients on deposits, loans, and digital services.

The role focuses on proactive outreach, building trusted relationships, and delivering an excellent client experience while leveraging digital banking tools and collaborating with the branch team.