Digital-First Relationship Banker I

US Bank; Kent (WA); On-site; CAD 49,000 - 58,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic and optional)

Disability insurance (short/long term)

Parental leave

401(k) retirement plan

Paid vacation and holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering expert financial guidance and digital-first support. You will assess client needs, explain deposit and loan options, and open accounts while maintaining high service standards.

The role emphasizes proactive outreach, collaboration with branch teams, and educating clients on digital services.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.
• Strong relationship-building and client communication skills.
• Knowledge of applicable bank policies and digital banking products.

Responsibilities

• Engage clients across channels to provide banking counsel with a digital-first mindset.
• Builds and fosters relationships through proactive outreach and follow-up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options and collaborate with branch teams.

Skills

Relationship building

Client communication

Digital banking knowledge

Proactive outreach

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, offering expert financial guidance and digital-first support. You will assess client needs, explain deposit and loan options, and open accounts while maintaining high service standards.

The role emphasizes proactive outreach, collaboration with branch teams, and educating clients on digital services.