Digital-First Relationship Banker I

US Bank; Hudson (WI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. The role centers on building trust, assessing banking needs, and guiding customers through deposit and loan products with a digital-first mindset.

The position emphasizes proactive outreach, strong communication, and collaboration with branch teams to open accounts, process requests, and educate clients on digital services. NMLS registration and background checks apply.

Qualifications

• High school diploma or equivalent required.
• Typically less than four years of retail banking experience or a combination of experience and training.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to identify customer needs and recommend solutions.
• Strong client relationships and communication skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up across channels.
• Opens new consumer and business accounts and processes service requests and applications.
• Educates clients on digital banking products and self-service options.
• Collaborates with branch team members to serve clients with operational excellence.

Skills

Relationship building

Customer service

Interpersonal skills

Communication

Digital banking

Digital product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. The role centers on building trust, assessing banking needs, and guiding customers through deposit and loan products with a digital-first mindset.

The position emphasizes proactive outreach, strong communication, and collaboration with branch teams to open accounts, process requests, and educate clients on digital services. NMLS registration and background checks apply.