Digital-First Relationship Banker I

U.S. Bank; Happy Valley (OR); On-site; USD 30,000 - 37,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and digital channels. You’ll foster relationships, assess banking needs, open accounts, and educate clients on digital services to meet goals with a digital-first mindset.

The role emphasizes compliant, proactive outreach, strong communication, and collaboration with branch teams to deliver a superior client experience.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of retail banking experience.
• Bilingual in English and Spanish or Vietnamese.
• Experience with digital banking products is a plus.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Delivers a consistent, high-quality client experience with accurate processing.

Skills

Relationship building

Digital banking

Customer service

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, appointment, and digital channels. You’ll foster relationships, assess banking needs, open accounts, and educate clients on digital services to meet goals with a digital-first mindset.

The role emphasizes compliant, proactive outreach, strong communication, and collaboration with branch teams to deliver a superior client experience.