Digital-First Relationship Banker I

U.S. Bank; Grimes (IA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Disability insurance

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring Relationship Bankers to engage customers across multiple channels, offering banking counsel and guiding digital self-service tools. You will open accounts, process requests, and educate clients on products while building trusted relationships.

The role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to serve clients with accuracy and service excellence.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience or equivalent training.

Responsibilities

• Engage customers via in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital tools.
• Provide accurate banking guidance and referrals.
• Maintain knowledge of bank policies and support systems.

Skills

Client relationship building

Proactive outreach

Excellent communication

Digital product familiarity

Customer service skills

Self-service technology familiarity

Job description

U.S. Bank is hiring Relationship Bankers to engage customers across multiple channels, offering banking counsel and guiding digital self-service tools. You will open accounts, process requests, and educate clients on products while building trusted relationships.

The role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to serve clients with accuracy and service excellence.