Digital-First Relationship Banker

U.S. Bank; Maple Grove (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Vacation

Adoption Assistance

Job summary

U.S. Bank is seeking a Relationship Banker to connect with customers and businesses, guiding them through deposits, loans, and digital tools. The role emphasizes proactive outreach, personalized service, and building trust across channels to meet each client’s financial goals.

You will educate clients on digital products, open accounts, and support day-to-day banking needs while working with a collaborative branch team to ensure a smooth, accurate client experience.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients and colleagues.
• Basic knowledge of consumer and business banking products and digital services.

Responsibilities

• Engage clients via in-person, by appointment, and virtual channels to provide financial guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet needs.
• Collaborate with branch team to deliver excellent customer experience and accurate processing.

Skills

Relationship building

Client engagement

Communication skills

Digital banking knowledge

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to connect with customers and businesses, guiding them through deposits, loans, and digital tools. The role emphasizes proactive outreach, personalized service, and building trust across channels to meet each client’s financial goals.

You will educate clients on digital products, open accounts, and support day-to-day banking needs while working with a collaborative branch team to ensure a smooth, accurate client experience.