Digital-First Relationship Banker I

U.S. Bank; Rock Rapids (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) employer match

Paid vacation

Job summary

U.S. Bank seeks a Relationship Banker to engage clients across multiple channels, provide trusted financial guidance, and drive adoption of digital banking solutions.

The role emphasizes building lasting relationships, processing basic transactions, and opening new accounts while upholding regulatory standards. Key responsibilities include proactive outreach, understanding customer needs, and collaborating with branch teams to deliver exceptional client experiences.

Qualifications

• Build and foster relationships with clients through proactive outreach and follow up.
• Explain bank products and digital/self-service options to meet customer needs.
• Demonstrate strong interpersonal and service orientation.

Responsibilities

• Engage customers across in-person, appointment, and virtual channels.
• Process basic transactions and open new consumer/business accounts.
• Educate clients on digital products and services and ensure accurate information.

Skills

Relationship building

Communication

Customer service

Digital banking knowledge

Education

High school diploma or equivalent

Tools

Banking platforms (digital)

Job description

U.S. Bank seeks a Relationship Banker to engage clients across multiple channels, provide trusted financial guidance, and drive adoption of digital banking solutions.

The role emphasizes building lasting relationships, processing basic transactions, and opening new accounts while upholding regulatory standards. Key responsibilities include proactive outreach, understanding customer needs, and collaborating with branch teams to deliver exceptional client experiences.