Digital-First Relationship Banker I

U.S. Bank; West Des Moines (IA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. The role focuses on building trust, understanding banking needs, and guiding clients through deposit and loan products with a digital-first approach.

The position emphasizes proactive outreach, account openings, and education on self-service digital tools, while aligning with branch policies and customer service standards. U.S.

Qualifications

• Proven ability to build and foster relationships with clients
• Ability to engage and communicate with clients
• Experience with digital products and self-service technologies

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up
• Identify solutions for customer needs by engaging with clients
• Open new consumer and business accounts and process service requests
• Educate clients on digital products and self-service options
• Provide accurate information and support as part of an excellent client experience

Skills

Relationship building

Customer service

Communication skills

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. The role focuses on building trust, understanding banking needs, and guiding clients through deposit and loan products with a digital-first approach.

The position emphasizes proactive outreach, account openings, and education on self-service digital tools, while aligning with branch policies and customer service standards. U.S.