Digital-First Relationship Banker

U.S. Bank; Cape Girardeau (MO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across multiple channels, offering best-in-class financial counsel and promoting digital-first banking. The role focuses on building trust, understanding unique customer goals, and guiding them through deposits, loans, and digital solutions.

The position emphasizes proactive client outreach, collaborating with branch teams, and delivering an exceptional customer experience in a retail banking setting.

Qualifications

• High school diploma or equivalent required.
• Typically <4 years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages clients across in-person, appointment-based, and virtual channels to advise on banking needs.
• Educates clients on digital products and services and helps complete deposits, loans, and account processes.
• Opens new consumer and business accounts and processes service requests and credit applications.
• Leverages resources to optimize client experience with accuracy and efficiency.

Education

High school diploma or equivalent

Typically has less than four years of job-related, retail banking experience

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across multiple channels, offering best-in-class financial counsel and promoting digital-first banking. The role focuses on building trust, understanding unique customer goals, and guiding them through deposits, loans, and digital solutions.

The position emphasizes proactive client outreach, collaborating with branch teams, and delivering an exceptional customer experience in a retail banking setting.